Payroll in QuickBooks forms an integral part of the application as it helps the business maintain in a systemized manner any employee-related funds and activities. For a smooth practice, you need to update the software regularly. However, with the updates come bugs, which sometimes silently enter the system and halt these processes by an error message that shows:
An internal file in QuickBooks has become unreadable [PS107]
In the case when the company file has been damaged, this is one such error that may appear. To understand how this error occurs and how one may resolve it, read our blog below.
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Why do you receive the Payroll Error Code PS107 in QB?
While the error can result from any of a multitude of reasons, it principally ranges from the particular payroll setup in QuickBooks that you are working with in exchange for a particular tax table. These can be listed off as:
The version of QuickBooks that you are using has become outdated
The payroll tax table that you are using has become outdated
You do not have an active payroll subscription
The installation of QuickBooks Desktop was not completed
6 DIY Instructions to Resolve QuickBooks Error PS107
Now having diffused a bit of fog surrounding the reports, we continue to the troubleshooting for PS107-based errors in QuickBooks payroll:
Instruction 1: Run a Repair on QuickBooks
First, select the Control Panel by clicking the Start button
Double-click Add or Remove Programs
Choose the QuickBooks program
Click Change or Remove Program
Click Next to open the QuickBooks Installation Window
Select Repair in the QuickBooks Maintenance Window and click Next, and then Repair
Finally, click Finish in the QuickBooks Maintenance Complete Window
Instruction 2: Uninstall and reinstall QuickBooks
If the first method fails, then you have to uninstall and reinstall QuickBooks
First, select the Control Panel from the Microsoft Windows Start button
Then, manually remove the following QuickBooks installation folders
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit
C:\Documents and Settings\All Users\Application Data\Intuit
C:\Documents and Settings\All Users\Application Data\Common Files\Intuit
C:\Documents and Settings\All Users\Documents (Shared Documents)\Intuit
Instruction 3: Rename the CPS Folder on the System
You are advised to first check for updates to the QuickBooks payroll tax table.
Next, open up My Computer and browse through the C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\local\local \ local drive.CPS
The letter XX in this stands for the year of the QuickBooks version, such as QuickBooks 2019, QuickBooks 2018, etc
It is now time for the user to rename the CPS folder to CPSOLD and check if the issue is resolved
Update the QuickBooks payroll tax table again and check if the problem is finally fixed
Instruction 4: Turn Off the User Account Control (UAC)
The steps are the following to change UAC settings on Windows 10, 8.1, 8, and 7.
First of all, press the Windows + R key combination on the keyboard; this will cause the Run utility to open
Type in Control Panel, then click OK
After that, click on User Accounts, and then click on the User Accounts option (Classic view)
Finally, return to Change User Account Control Settings and either click Never Notify
Instruction 5: Execute Reboot.bat
Reboot.bat is a file that's capable of fixing common payroll issues. This batch is found in the QuickBooks folder. The process goes through the following steps:
You must close QuickBooks Desktop and payroll before the process begins
Next, open the folder where the reboot.bat file is located
Now, run this file as an administrator
A DOS command window will be displayed
Let the process finish, or the window will close on its own
Don't shut the window manually.
Restart the computer
Try opening QuickBooks Desktop to see whether the error appears
Instruction 6: Check Internet Explorer Settings
Try adjusting the Internet Explorer settings on your system if you cannot update your software, whether or not your machine is connected to the internet.
For instance, it simply requires a matter of setting Internet Explorer as your default browser
Also, make sure that the time and date are set correctly
Verify the Cipher speed
Supposedly, on your part, you will be going to the Tools tab
Finish by going to the Internet Options and updating the settings
Winding Up
After reading this blog you will be quite clear about the payroll QuickBooks error PS107. We hope this piece of information might find you informative while overcoming this issue and working smoothly within the application. However if you still feel like you are stuck at any point and require any professional advice you may simply dial TFN, our team will guide you throughout.